Legal information

Important legal notices for Premiumbrandstudio. This page sets out our terms, disclaimers, consumer rights and dispute processes relevant to Australian law.

  • Trading name: Premiumbrandstudio
  • ABN: 12 345 678 901
  • Unit 12, 45 George Street, Sydney NSW 2000, Australia
  • +61438927541
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Scope of these terms

These notices apply to use of the Premiumbrandstudio website, our SMM services and communications. By using our site or engaging our services you agree to these terms. Nothing on this page limits your rights under the Australian Consumer Law (Competition and Consumer Act 2010).

Service delivery

We provide social media management and marketing services across Australia. Delivery times and results depend on scope and platform policies.

Third-party platforms

We do not control third-party platforms (e.g., Instagram, Facebook). Platform rules and changes can affect outcomes.

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Consumer rights & refunds

We comply with the Australian Consumer Law. Customers are entitled to remedies where goods or services are not of acceptable quality, fit for purpose, or do not match description.

If a service fails to meet agreed objectives due to our error, we will propose remedial action, partial refunds or credit, in line with ACL and contract terms. Refunds are assessed case-by-case.

Cancellation terms are set in individual contracts. Fees for work already performed or third-party spend may apply. We aim for fair resolution.

We do not guarantee specific follower counts, placements or platform actions. We commit to best-practice strategy and transparent reporting.

Disclaimer & limitation of liability

To the maximum extent permitted by law, Premiumbrandstudio and its officers are not liable for indirect, special or consequential loss, including loss of profits or data arising from use of our site or services.

TopicSummary
Accuracy of informationWe endeavour to keep content current but do not warrant completeness or suitability for all purposes.
Third-party linksLinks are for convenience; we accept *** responsibility for external content.
IndemnityClients indemnify us against claims arising from client-supplied content or directions that infringe rights.
Legal disclaimer

Complaints & dispute resolution

If you have a complaint, please contact us first so we can try to resolve it promptly. Our contact details are at the top of this page and on our Contacts page.

  1. Send initial complaint to: Premiumbrandstudio@gmail.com.
  2. Allow up to 10 business days for an initial response.
  3. If unresolved, escalate in writing to our management for mediation.

If we cannot resolve a dispute, parties may seek relief in the courts of New South Wales, Australia. This agreement is governed by the laws of NSW and the Commonwealth of Australia.

Intellectual property & takedown

All site content and original materials produced by Premiumbrandstudio are protected by copyright. Clients receive usage rights as specified in their contracts. If you believe content infringes your rights, please provide notice to our contact email with details so we can respond under Australian law.

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Accessibility & privacy

We strive to make our services accessible. Our full Privacy Policy is available at privacy.html, including how we handle personal data and cookies in line with Australian privacy principles.

Quick reference

ABN
12 345 678 901
Jurisdiction
New South Wales, Australia
Hours
Mon–Fri 09:00–18:00 AEST